Terms of service
By paying for MyTiviFlix you buy access to our IPTV service for the period on your plan. Read this before you argue a refund.
Using this site or buying a plan means these terms apply. They are written to be read rather than skimmed past, so they are shorter than most and say what they mean.
What you are actually buying
You are buying timed access to a stream service: a set of credentials, valid for a number of days, that a compatible player can use. You are not buying a device, an app, a licence to any broadcaster’s content, or ownership of anything.
We are a reseller of access. We do not produce, own, or hold distribution rights to the channels or films that appear in a lineup, and nothing on this site should be read as a claim that we do.
One login, the number of screens you paid for
A plan permits the number of simultaneous streams you bought, and no more. Open one beyond that and you do not gain a stream, you displace one that was already running.
Sharing credentials outside your household is the fastest way to have a line suspended. This is not a moral position. It is how the concurrency limit behaves under load.
Prices and payment
Prices are published on the pricing page and are what you pay at the desk. Plans for one to three screens check out at serviceorderdesk.com. Four-screen plans, the 24-hour test, and reseller credits are arranged on Telegram.
Payment is a single charge for a fixed term. There is no subscription in the billing sense, no stored card, and no automatic renewal. When the days run out the picture stops, and you decide again or you do not.
The 24-hour test
The test is free, runs on one device, and lasts roughly 24 hours from when we send it. It exists so you can check the picture on your own screen at the hour you actually watch, before money changes hands.
One test per household. Extensions happen sometimes and are a courtesy, not an entitlement.
Refunds
The refund policy page carries the full terms, including the different windows for 12-month and shorter plans. It forms part of these terms.
What we ask you not to do
Do not resell a retail plan as though it were your own service; there is a reseller programme for that, and it has different pricing. Do not redistribute, rebroadcast, or record streams for public showing. Do not attempt to probe, scrape, or overload the panel.
What we do not promise
Live television over the internet depends on your connection, your device, your local network, and upstream sources we do not own. We will not tell you it never breaks, because it does.
Channel lineups change without notice when a source changes. A specific channel being available on the day you signed up is not a guarantee it will be available every day after. If a channel matters enough to decide the purchase, ask on Telegram before you buy and use the test to confirm it.
Suspension
We can suspend a line for credential sharing beyond the paid screen count, for chargeback abuse, or for use that puts the service at risk. Where suspension follows something clearly deliberate, no refund is due.
Liability
Our liability to you is limited to the amount you paid for the current term. We are not liable for consequential loss, including a match you missed. Nothing here limits liability that cannot lawfully be limited.
Changes and contact
We may update these terms. The review date at the top of this page changes when we do, and material changes will be mentioned on Telegram. Questions go to support@mytiviflix.com or @ProAssist24.